FREQUENTLY ASKED QUESTIONS
1. How can I book a ferry ticket?
Passengers can book tickets online for selected voayges or visit our main office in Betio to make a reservation in person.
2. Can I bring my vehicle on the ferry?
Yes, vehicle transport is available on selected vessels. Advance booking at our office is required due to limited space.
3. What routes does KNSL operate?
KNSL operates ferry services connecting South Tarawa with outer islands across the Kiribati Islands Group and the Line Islands Group.
4. How can I check voyage schedules?
Voyage schedules are available on our WEBSITE or can be obtained by contacting our office during working hours.
5. What types of tickets are available?
Passengers can choose between different classes such as SALOON and DECK seating, depending on availability.
6. Are there safety measures onboard?
Yes, all vessels are equipped with safety equipment, and trained crew members are available to assist passengers throughout the journey.
7. How early should I arrive before departure?
Passengers are advised to arrive at least 2 hours before departure to allow time for check-in and boarding.
8. Can I transport cargo on KNSL ferries?
Yes, KNSL offers cargo transport services for goods, supplies, and personal items. Booking in advance is recommended.
9. Are refunds or rescheduling allowed?
Refunds and rescheduling may be available depending on the ticket Terms and Conditions. Please contact our office for assistance.
10. Does The Ferry Operate In Rough Weather?
We prioritize passenger safety at all times. Sailing decisions during rough weather are carefully assessed and determined by the captain.
11. Is There Food Onboard?
Yes, food is available for passengers during the journey.
12. Who can I contact for more information?
You can contact our office directly during working hours for any inquiries regarding bookings, schedules, cargo, vehicle transport and Charter Services.