COPORATE SERVICES DIVISION
Human Resource and Training Management and Development
Human Resource and Training Management is responsible for overseeing recruitment, staff development, and performance management to ensure a capable and productive workforce. This function focuses on attracting qualified personnel, supporting continuous professional development, and improving employee performance through structured evaluation processes.
It also ensures compliance with employment laws and the KNSL Terms and Conditions of Employment Manual. By maintaining fair and transparent HR practices, this role supports a positive working environment and organizational efficiency. Effective human resource management helps build staff capacity, enhance skills, and align employee performance with the strategic goals and operational needs of the organization.
Policy Planning and Corporate Governance and Strategic Management
Policy Planning and Corporate Governance is responsible for developing, reviewing, and updating corporate policies to ensure they remain relevant and effective. This function coordinates strategic and business planning processes to align organizational goals with operational activities.
It also plays a key role in promoting good governance, transparency, and accountability across all divisions. By establishing clear guidelines and frameworks, this role ensures that decision-making processes are consistent and well-structured. It supports compliance with regulatory requirements and best practices while fostering organizational integrity. Through effective policy oversight and strategic coordination, it helps drive sustainable growth and efficient management across the organization.
Public Relations and Administrative Services
Public Relations and Administration is responsible for managing corporate communications, customer relations, records management, and general administrative support. This function ensures that all internal and external communications are clear, professional, and aligned with KNSL’s corporate image.
It plays a key role in building and maintaining positive relationships with customers, stakeholders, and the public. In addition, it oversees the proper management of records and documentation to support efficient operations and compliance. By providing effective administrative services and coordinating communication activities, this role helps enhance organizational efficiency, strengthen public confidence, and support the smooth functioning of all internal processes within KNSL.